English and Danish/Swedish speaking User Qualification Agent

Job description


Do you enjoy customer relations, teamwork and take pride in providing exceptional service? Do you have experience with customer service, sales, or account management?


Then we are able to offer you a position in a young and dynamic environment with talented and highly educated colleagues from all over the world, frequent Friday bars, and customers that love our service!


About us

AWM Network is an ambitious company which believes that with hard work anything is possible. We are specialised in international online marketing for some of the largest brands and online advertisers in Europe. Our main segments include renewable energy, B2B services, and the financial sector.

Thanks to our focus on team building and professional development, our employees have the opportunity to quickly build careers, experience personal progress, and take part in a marketing revolution.


The job

As a User Qualification Agent at AWM Network, you will become an important part of a versatile and constantly evolving department. Your primary tasks will include user qualification and cross-selling, both over the phone and via e-mail..

The position will give you ample opportunity for professional development, as you will be working in close cooperation with the management and the sales department, whilst being a facilitator for possible improvements in customer service.

Depending on your profile, there are several opportunities to grow within our company in fields like: account management, online marketing, business development, and management.


Your profile


To be considered for the job, you must;

  • be fluent in English
  • be fluent in either Danish or Swedish
  • be confident, convincing, and comfortable on the phone
  • be punctual and reliable
  • have previous experience with customer relations
  • be inquisitive and adaptable
  • be a team player
  • have good written communication skills


It is an advantage, but not a requirement, if you:

  • are open to a flexible schedule
  • have an interest in online marketing
  • can communicate in additional languages than the above mentioned
  • experience with digital marketing
  • experience with tele sales
  • have a higher education or an academic degree, such as; bachelor, master.


What can AWM Network offer you?


Professional development and work-life balance are important in our company, and we believe great results come from a happy and satisfied employee.

Therefore, we can gladly offer you:

  • a competitive salary dependent on qualifications
  • 10.000 DKK dedicated yearly to work-related studies
  • internal training in different directions
  • good career opportunities
  • fun social events and Friday bars
  • a strong and social corporate culture
  • two days off per year for charitable activities
  • the day off on your birthday


Practical info and application

Working hours: Customer service is open weekdays and weekends between 9:00-20:00. Exact working hours will be agreed upon with the successful candidate.

Workplace: Høffdingsvej 34, 2500 Valby

Application deadline: We are accepting applications on a continuous basis.

Start: ASAP


If you have any questions you are more than welcome to contact:

Jessika Dahlgren, Customer Service Manager

Phone: +45 38 40 61 20